[NTP/DAD Support]

Happy New Year to you all.

Momentary talkback was implemented in DADman 5.7.0.1 which is available from the Download section.

[NTP/DAD Support]

MTRX cards, irrespective of the type of card, only work in MTRX and MTRX II.

[NTP/DAD Support]

The above link to the drivers is no longer valid. Please use this link instead:

VCP Drivers – FTDI (ftdichip.com)

 

[NTP/DAD Support]

Core 256, as well as all other DAD products with Dante interface, supports AES67.

AES67 mode is disabled by default and must be enabled on the device in Dante Controller.

[NTP/DAD Support]

Which version of DADman?

[NTP/DAD Support]

Hi Philippe,

The 2 TB3 ports are only for “daisy-chaining” other devices, NOT for connecting two computers.

Best regards,

DAD/NTP Support

[NTP/DAD Support]

Hello Robert,

That is a very good question. Please drop us an e-mail at support (at) ntp.dk as we have some clarifying questions.

Thanks,

DAD/NTP Support

[NTP/DAD Support]

There has so far not been any updates to the Dante firmware since we started shipping the Core 256, so the answer is no.

 

[NTP/DAD Support]

Please send an e-mail to support (at) ntp.dk with the monitor profile you use so we can check it. Please also state which operating system you use as well as the driver version.

Remote boot is available from Device List in DADman. Select the unit, right click and then select Restart.

[NTP/DAD Support]

Hi Andrew. Congrats on your new Core 256! Please see if our install guide for Thunder|Core products would be helpful: https://usercontent.one/wp/www.digitalaudiosupport.com/wp-content/uploads/2023/02/Installation_guide_DAD-Thunderbolt3_driver.pdf

[NTP/DAD Support]

Firmware version 1.1.1.5 does not exist in a DAD product, so I assume it refers to an Avid MTRX Studio in which case you should contact Avid for further support.

This behaviour typically happens when the samplerate of the source does not match the samplerate of the box, or when th esource is not synchronised to the box. You can check the samplerate of the source in the routing matrix when you expand it to a channel view. The channel view will the samplerate of the incoming signal to the left (you may have to scroll down a bit). Also make sure there is a green circle next to the source and not a yellow or red triangle.

 

[NTP/DAD Support]

The meter output is designed to replicate what you are listening to so an external meter can visualize what you are hearing. A fold-down on the meter output would “break” this concept.

However, there is a work-around.

1. Define a 7.1.4 meter output and send it to for example the coax MADI output (or any other available output) and loop it back into the coax MADI input.

2. Create a second monitor group in your monitor profile.

3. In this monitor group, you define a 7.1.4 source assigned to the coax MADI input.

4. In the same monitor group, define a stereo output which you connect to your meter.

5. Add a 7.1.4 to stereo fold-down to this group.

Once that is defined, simply enable/select the fold-down in this monitor group and you have what you asked for.

 

 

[NTP/DAD Support]

Please send an e-mail to support (at) ntp.dk with the following information:

1. DADman version

2. Serial number of the unit you are using

3. The monitor profile (.dmprof file)

Thanks.

[NTP/DAD Support]

I recommend you contact technical support for further help.

If you use DADman with an MTRX or MTRX Studio then please contact Avid tech support.

If you use DADman with a DAD product, then please send an e-mail to support@ntp.dk with a screenshot of Device List from DADman. Make sure you have selected (check-marked) the unit in the Device list so all cards, firmware versions, etc. are shown.

 

[NTP/DAD Support]

That is hard to tell when you don’t mention which version of DADman you use.

You must at least use DADman v. 5.6 as that is the first version that supports Monterey.

 

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