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9 March 2026 at 1:35 PM #3072
Jon SchumannJon Schumann
Participant

    Hi David,

    This most likely has to do with MacOS Permissions.

    Please delete your “DADDriverSetup” app from the applications folder and reinstall the Thunderbolt driver package from our support website.
    (Remember to log in)
    – also, check if you have the latest software, firmware and Dante Updater while your there anyway.

    When you reinstall the Thunderbolt driver, your machine should ask for permissions to connect to Thunderbolt in a separate window. Make sure you go to the Settings Window and agree to this, so the permission will be permanent.

    Best,
    Jon NTP